Terms of Use (Terms of Service)

1. Introduction

Contracting parties: These Terms of Service apply between the Swedish company Profit Media AB with company registration number 559281-7711 (hereinafter referred to as "Profit Media AB", "we" or "us") and the User (hereinafter also referred to as "you") who enters into an agreement with us regarding our service "ProfitBuilder" and/or use our Website. Profit Media AB and the User are hereinafter jointly referred to as "the Parties" and separately as "Party".

Legal Agreement: These Terms in conjunction with our additional terms found at our Website together form our complete terms of service for the use of the Service. The Terms are applicable to every User, subscriber or visitor of the Service offered by us. The Terms are a binding and enforceable legal contract between the Parties.

Acceptance of the Terms: By using the Service, you agree to be bound by these Terms and to use the Service in accordance with the applicable Terms and any additional terms and conditions that may apply to specific sections of the Service, or to other products and services provided by us. Accessing the Service, in any manner, whether automated or otherwise, constitutes use of the Service and your agreement to be bound by these Terms. If you do not agree with or fully understand these terms you must leave the Website(s) and stop using the Service. By using the Service, you also confirm that you have read our Privacy Policy available at: www.profitbuilder.cloud/gdpr.

Amendments: We reserve the right to change these Terms or to impose new conditions on use of the Service, from time to time, in which case we will post the revised Terms on our Website. By continuing to use the Service after we post any such changes, you accept the Terms, as modified.

Authorized representative: By entering into an agreement with us, you certify that you have read and accepted the Terms and undertakes to comply with them. The natural person who enters into the agreement with us in his capacity as the authorized representative of an entity, hereby certifies that he/she has the right to enter into this agreement on behalf of the represented entity and that these Terms become binding between the Profit Media AB and the entity in question.

2. Definitions

The following terms have the meanings given below, both when expressed in the plural and the singular:

Service: The Website(s) and the service “ProfitBuilder”.

Website: www.profitbuilder.cloud/.se/.nu/.com/.site.

Terms: These terms in conjunction with our additional terms found on the Website, together form the complete Terms of Service for the use of the Service.

Third-Party: Legal or natural person, other than the User or Profit Media AB.

Subscription Fees: The price for the subscription regarding the Service that the User must pay to Profit Media AB in accordance with the subscription agreement and payment terms and conditions stated in these Terms. 

Payment Service Provider: Third-Party that processes payments from the User on behalf of Profit Media AB through the payment methods available at any time provided on the Website by such authorized Third-Parties, such as regarding the Users payment of the Subscription Fees.

User: The legal entity or individual that has entered into a Service agreement with us regarding our Services and/or the individual that uses our Service. 

User Account: Identity in the Service that identifies a User and gives the User access to the Services' features.

GDPR: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

3. User Account

To use the Service, you need to register a User account on the Service. All use of the Service is made at your own risk and of free will. You are solely and fully responsible for your actions, including any failure to act, and responsible for possessing the technical equipment, internet connection and software required for the use of the Service.

When you purchase a subscription regarding the Service or access to the Service through another offer, we will, for the first time, create a main User Account for you (all paid accounts). You are responsible for providing us with valid and complete information when registering your User Account whilst using our Services. This also apply for when you connect your team members to the main User Account. 

We license the software to the Service from our licensor: Brizy.io, Brizy Cloud Agency. Your email address that we register in connection to creating the main User account, and the e-mail addresses registered by you for each team member, will therefore also be registered within Brizys user database. You hereby accept this and also accept the terms of Brizy: www.brizy.io/terms, and their Privacy Policy: www.brizy.io/privacy. 

With your User Account, you can create a website and landing page, pop up and alert and/or stories, and utilize a lot of other features with the Service. You agree that all activities done with your User account will be deemed to have been made on your behalf and in your name. 

To prevent anyone or anything to be done in your name without your permission, please keep the login credentials of your User Account confidential. You may not copy, decompile or otherwise modify the supplied Service, or allow anyone unauthorized to use your User account for the Service. You may not transfer or sublicense your rights to the Service.

We take no responsibility for any actions done on your User Account or on your behalf.

In case of dispute of your User Accounts ownership we reserve all rights to determine the sole ownership to a User Account. We also reserve the right to delegate the determination of such ownership to you if we so choose. We may request a government-issued ID to verify ownership.

4. Service Fees and terms of payment

4.1 Paid Services

Our prices and all Subscription fees are stated in connection to the purchase of the subscription regarding the Service. To the extent permitted by law (and unless specified otherwise by us in writing), all fees are stated exclusive of all taxes. 

The use of the Services may also be subject to payment of particular fees. If you received a discount or other promotional offer, we shall have the right to automatically and without notice renew your subscription to such Service(s) at the full applicable fee. We reserve the right to change the fees for our Services at any time.

We are not responsible for any of the following fees or costs: We recommend that you verify the existence of any additional fees you may be charged by Third-Parties in connection with the purchase of paid Services (such as currency exchange fees, international transaction fees, or fees due to banks or credit card companies).

Please note that by submitting information in connection to your purchase of the Service subscription, you are also giving us permission to perform payment processing and charge Service fees (or otherwise refund, charge or take any other billing actions). You will be billed based on your payment provider or bank account. Any inquiries that we or our affiliates may need to make for the purpose of validating your information will also be made. To stay on top of things, we may need to get in touch with your payment provider to get updated payment information. For instance, if your card number or expiry date has changed.

You must keep a credit card stored with us within the Service, to pay for the Services.

The User must pay for the Service subscription through the payment service provider that is integrated on the Website (As for now, the checkout provider Spiffy.co and the processor of payment STRIPE). The User is responsible for reading the Payment Service Provider's terms and conditions and is hereby informed that he approves the Payment Service Provider's terms and conditions and personal data processing, when the User makes a payment through the Payment Service Provider's payment service. More information regarding STRIPE: s terms can be found on their website: https://stripe.com/en-se/legal. More information regarding Spiffys terms can be found on their website: www.spiffy.co/legal/terms.

If you do not comply with these Terms or fail to pay for the Service on time, you may not use our Services and content. If late or outstanding payments occur in your account, we have the right to cancel your User Account with or without notice.

4.2 Subscription Auto-Renewals

We want to make sure you don't lose any of your hard work, so we'll renew your subscription period for the Service on an on-going basis and the subscription will be automatically renewed with a new corresponding Subscription period, if the Subscription is not canceled at least one (1) month before the end of the Subscription period. Termination of the subscription can be made through the Service.

If some Services don't renew automatically, it is your responsibility to renew your subscriptions on time so that you do not lose your work. If the User has not paid for the Service within three (3) months, calculated from the last day of the User's most recent Subscription period, the User's User Account to the Service will be terminated. Information that is deleted in connection with this may be stored in backup for up to six (6) months, before being permanently and irrevocably erased. 

The stored card on file is the one that will be automatically charged. If you fail to pay the fees owed, we may either retry or cancel your account at a later date.

By purchasing a renewing paid Service (for example a Subscription), you agree that it will renew automatically in accordance with our Terms.

You are and shall be solely responsible and agree to; 

ensure and verify the successful renewal of the Services you use. 

any discontinuation of any Services previously purchased by you, including failure to charge the applicable recurring fees, due to a cancellation, or due to any Services not being subject to automatic subscription renewals. 

not have any claims against us in relation to the discontinuation of any Services or Third-Party services, for whatever reason. 

4.3 Third-Party services

Third-Party services and other services that are available through the Service may be non-refundable. It is your responsibility to review the Third-Party terms and conditions prior to purchasing their services. We will not refund any Third-Party services or amounts paid for non-refundable paid Services.

4.4 Chargebacks

Please contact us before filing a chargeback and we will see what we can do to help you since chargebacks may cause us to cancel your User Account. You will be responsible for any incorrect fees, losses and expenses that follow. 

We reserve our right to dispute any Chargeback received, including by providing the relevant financial institution with any information and documentation proving that the User responsible for such Chargeback did in fact authorize the transaction and make use of the services rendered thereafter.

If we discover a decline, chargeback or other rejection of a charge, this will be considered as a violation of your payment obligations and your use of the Services may be automatically terminated.

If a Chargeback occurs on your User Account it may be blocked without the option to re-purchase or re-use it, and any data contained in such User Account, including any domains, applications and Third-Party services may be subject to cancellation and capacity loss. We do not take responsibility for this.

4.5 Consumers right of withdrawal

According to the Swedish Distance and Doorstep Sales Act (2005:59) consumers have a 14-day right of withdrawal, which means that consumers have the right to cancel a purchase made online without stating any reasons within 14 days from the date on which the service agreement was entered into (“cooling-off period”). The right of withdrawal applies only to consumers. Legal entities do not have any right of withdrawal.

After the cooling-off period, the Service-fees paid by the consumer are non-refundable and non-cancellable. The consumer agrees to not hold us responsible for any fees that the consumer was charged by Third-Parties or any other fees from exchange rates or similar. 

Exercise of right of withdrawal: The consumer must notify us that the consumer wishes to exercise the right of withdrawal within 14 days from the date on which the Service agreement was entered into with us. If the consumer wishes to exercise the right of withdrawal, the consumer must: 

a) cancel the Subscription by managing your orders and subscriptions through the customer portal provided by Spiffy.io through the following link: profitbuilder.spiffy.co/manage/login, or 

b) notify us in writing through email: hello@profitbuilder.cloud or by post to the following address: Profit Media AB, Norra krokslättsgatan 4, 412 64 Göteborg. The message must state the consumer's name, address, e-mail address, order number and which Service the withdrawal applies to clearly. 

The consumer can also exercise the right of withdrawal by using our withdrawal form, which can be downloaded through this link and send it to us. 

Refund on exercised right of withdrawal: The Service-fees regarding the order of the Service will be charged after at least 14 days from the conclusion of the agreement, if the right of withdrawal is not exercised. If the right of withdrawal is exercised and applicable, the Service-fees will not be charged and the consumers' right to continue to use the Service for free will cease.

5. Cancellation

5.1 Cancellation by You

You can cancel your subscription to the Service or your User Account at any time you wish to cancel. Cancellations are to be done in the order and with the (if applicable) instructions available.

Your cancellation will take effect on the time and date of which you have completed the respective cancellation process and all cancellations will be final at the end of a paid Subscription period, unless agreed upon otherwise with us.

Regarding subscription Services where the current period is already paid for, those Services will be discontinued upon the end of the respective period (periods end date) for which is already paid for. 

You can cancel your subscription to the Service by: 

a) managing your orders and subscriptions through the customer portal provided by Spiffy.io via the following link: profitbuilder.spiffy.co/manage/login, or 

b) notify us in writing through e-mail: hello@profitbuilder.cloud or by post to the following address: Profit Media AB, Norra krokslättsgatan 4, 412 64 Göteborg. The message must state the consumer's name, address, e-mail address and which Subscription the cancellation refers to clearly.

5.2 Cancellation by Us

If you for any reason do not comply with the Terms and/or do not pay any due Subscription fee, it will grant us the right to suspend or cancel your User Account and the Services that we provide to you. This includes any paid or free Services and items from us or any Third-Party service to you. 

6. Your Obligations

For us to be able to provide you with our Services and tools, you need to comply with certain obligations. 

6.1 You agree and acknowledge

By posting, submitting, uploading, importing or copying any material (including, without limitation, text, comments, blog entries, photos and videos) to or through the Service, your User profile, or to any of our staff through email, text or otherwise, you are representing;

1. that you are the owner of the material and/or have the full rights to upload or share the material. 
2. you are not a resident or will use our Services in a country that the U.S. government and EU has embargoed from using our Services. 
3. that you are at least eighteen (18) years of age (or older) and within the legal authority to enter into a legal agreement with us. In addition, when you submit, email, text or deliver or post any material to the Service, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as we deem appropriate.
4. You acknowledge that we have the right, but not the obligation, to use and display any postings or contributions of any kind and that we may elect to cease the use and display of any such materials (or any portion thereof), at any time for any reason whatsoever.
5. Limitations on linking and framing: You may establish a hypertext link to the Service so long as the link does not state or imply any sponsorship of your service by us or by the Service. However, you may not, without our prior written permission, frame or inline link any of the content of the Service or incorporate into another website or service any of our material, content or intellectual property.
6. You confirm that your legal country of residence is the same as you have entered on your billing and/or account registration when you registered a User account and/or made a purchase from us.
7. You affirm that your content is and will be correct and not offend or disobey any Third-Party rights and that all content you import, upload, possess, copy, post, or use, is lawful in all countries where you may use our Services. 
8. You understand that we do not provide any legal advice.

6.2 You agree and confirm:

1. that you own all rights to all content you upload and use in any way to our Services and that this is your sole responsibility to maintain such rights.
2. that you give us all rights to delete any content that is considered improper by us. You agree to make backups of your work and user content in the full extent for your own needs and use.
3. to be fully responsible for your actions and any use of our Services. 
4. to totally and fully comply with all applicable laws and these Terms which govern your use of the Services.
5. that we have the right to offer the Services in other alternative price plans. But also, to implement different options and limits for different features such like storage, bandwidth and other similar features.

6.3 You agree and undertake not to:

1. in any way modify or exploit our Services in a way that would by us, laws or regulations seem inappropriate and sabotage to or of our Services.
2. use any content that is or can be interpreted as racist, illegal, inappropriate, abusive or offensive.
3. gather or collect login details of other Users. 
4. use phishing to collect any information including credit card information.
5. use any of our content from our Services on any other service, website or media for any purpose unless you have any written permission from us. 
6. provide improper or false information about you or anyone else.
7. in any illegitimate way disable access to any part of our platform/Service. 
8. upload any code or content that in any way could  disable, harm, disrupt, hack, or wrongfully grant access to any system, account or any service. 
9. test or scan the vulnerability of any part of our Services. 
10. engage in handling unethical marketing or any of our Services to work with any form of time bomb, spam, scam, fraud, phishing, “pyramid schemes” or related handling.
11. sell any of our content or try to license our Services without written permission from us. 
12. alter, copy or remove any copyrighted content that you use on your services or website that are creations or content from our Services.
13. copy our materials and/or content found in for example the Services.
14. use any content within or from the Service in an illegal or harmful manner.
15. use our content or Services on any other platform or service not provided by us or our licensors.
16. make any misrepresentations or abuse our Services, or 
17. otherwise violate any applicable laws or Third-party’s rights.

You fully agree and acknowledge that your failure to abide by any of the terms expressed here or any misrepresentation made by you will result in the immediate termination of your User Account and/or any Services provided to you, without notice and without refund. 

If you register information in violation of the Terms in force at any given time, applicable law or the purpose of the Service, we have the right to immediately prevent the further dissemination of such information and to prevent you from continuing to use the Service. We have the right to take part in all information registered in the Service in order to fulfill this right.

7. Intellectual Property rights

The Terms do not convey any right or interest in or to our intellectual property. Nothing in the Terms constitutes an assignment or waiver of our Intellectual Property rights under any law. ​

This Service and material/content available on the Service that we provide, are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. You may not use the Service or the materials available on the Service in a manner that constitutes an infringement of such rights.

All rights, title and interest in and to the Services, including all copyrightable materials or any other content thereof that is provided by us and/or our licensors, which is or may be subject to any intellectual property rights under any applicable law, whether or not registered and/or capable of being registered, and any derivations thereof, are owned by Profit Media AB and/or licensed to Profit Media AB (including but not limited to: any graphics, artwork, images, Service templates and widgets, source, computer, html and object code, literary work, audio, music, applications, video and other media, designs, interfaces, animations, documentation, derivatives and versions thereof, services, algorithms, data, interactive features and objects, trade secrets, logos, domains, service marks, advertising and acquisition tools and methods, customized URLs, trademarks, any proprietary identifiers). 

More specifically, unless explicitly authorized in these Terms or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Service in a way that infringes the intellectual property rights. 

You may, however, from time to time, download and/or print one copy of individual pages of the Service for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

8. Privacy Policy

We take your privacy seriously and we would like for you to read our Privacy Policy. But please also read any Third-Party service’s policies before using their content in any way. We reserve the right to update our Privacy Policy without previous notice. 

We have the right to anonymize personal data and all data generated in connection with your use of the Service, and have the right to use, store and share such anonymized data without time limit, including the right to use anonymized data for statistical and evaluative purposes for the development of our services.

9. Loss of Data, Content and Capacity

We are not responsible for any of the data that you provide to us, except the processing of personal data as stated in our Privacy Policy. If you, your Account, any services to or from us or from a Third-Party suffer from any loss of data we are not liable for any such capacity loss or for saving any backup of the data. This includes all data provided, uploaded or created by you.

You are solely responsible for backing up your data and keeping it secure in case of any failure within any of the services provided from us or any Third-Party.

10. Third-Party Services

With our Services you are linked to multiple different Third-Party services, tools and products that can enrich and give you a better experience on our platform. 

Any other service besides “ProfitBuilder” or other services provided by Profit Media AB, is to be considered a Third-Party service.

You agree that regardless of in what way these services are offered to you, we are only acting as an intermediary platform between you and these Third-Parties. We do not endorse any Third-Party services or content from any of these Third-Parties and shall not be responsible for any content, sayings or anything coming from those Third-Parties.

The usage of Third-Parties services may result/require payment of additional amounts to us or any of these parties. 

If you are to use, publish, add or in any way handle any material from a Third-Party, it will be done at your own risk. You agree to take full responsibility to all possible risks and pitfalls associated or resulting with using such content. You also agree to their terms and conditions, and if using;

• Youtube
• Vimeo
• Google
• Brizy 
• Lottiefiles

or any other service of that kind, you will adhere to their privacy policy and terms. 

We reserve the right to in any instance we do see appropriate to remove any content that we do not see fit being used or associated with our Services from your User Account, content and/or Services. We do not stand liable for any damages, loss of traffic or negative impact upon your part for removing any Third-Party content from your User Account. 

11. Misconduct and Copyrights

11.1 Misconduct and Abuse

If you for any reason are exposed to any content that is inappropriate, inaccurate, offensive, objectionable or illegal, you agree to contact us so that we may take action to remove or correct the issue. Read more about this under clause 24 “User Service Contact” below.

11.2 Copyrights

If you for any reason would find or believe that another User has copied your work or creatives without your permission or consent, you can contact us. However, any and all disputes that arise between Users shall be handled directly and solely between the disputing parties.

Please provide us with contact details of the owner, the copyrighted work, description of the material and why you believe it should be taken down. 

You also agree to give us the right to for any reason cancel or take down your Services, content or any related your Services if we see fit.

12. Disclaimer of Warranties

We provide our Services “As Is”, meaning that all Services and related content from us is purchased with its “faults” and no guarantees for so called “Always Available”. We do not give any warranty for any of the Third-Party products or services that we may provide you with through our Services. If they are to be hacked, breached or if their systems are to go down, you agree to not hold us liable whatsoever. 

We may at any time and for any reason use or edit any part of a User Account without any notice. 

In no circumstances may we be seen as a publisher of any content and we do not in any way endorse, assume liability or responsibility for any content published or made available through or with our Services. Furthermore, we do not assume any liability for loss, deletion, damage, cost, offence or loss of revenue you or others may encounter in or of connection with any content you or any other part publish or make available through our Services.   

You confirm that there are risks associated with using our Services and/or Third-Parties and you take full responsibility for any and all use of our Services and its potential consequences.

We do not guarantee any security measures or obligations regarding your content and do not bear any such obligations (except for what is stated in our Privacy Policy) and we do not recommend publishing or hosting content that you would believe needs to be protected in any way. We take no responsibility for if any of your passwords or account details would be hacked or published without your consent. Therefore, we recommend you to set secure passwords and keep them safe. 

We’re always trying to improve our Services and content offered which means that there will be times when products and Services are not working properly or are faulty. This is to be expected and you understand and agree that some parts of your purchased Services may contain bugs, not work as expected or be faulty. 

13. Indemnification

In using our Services, you take full responsibility for your actions and usage on/with/related to our Services and you agree to not hold us or our affiliates liable to you for any direct or indirect damages, errors, loss of data or access, unauthorized access, mistakes, inaccuracies or any negative consequences resulting directly or indirectly from you violating any terms available to you on our Services or our affiliates/platforms/Third-Parties services, the usage of our Services or content published by us, our affiliates, Third-Party, you or any other User of our Services. All in the fullest possible extent of applicable law. 

However, we will always be as helpful as we can be to give you good service and assistance when needed. Within reason.

14. Limitation of liability and responsibility

We are not responsible for any faults or deficiencies in any Third-Party’s service, plugin, products.

Should liability be incurred, we only reimburse proven and reasonable costs that have arisen as a direct result of gross negligence on our part. Our total liability for damages is each twelve-month period, limited to an amount that does not exceed the Subscription fee paid for the relevant subscription. We are not responsible in any case for loss of profits or other indirect damage or the Users liability to Third-parties. 

All disclaimers and limitations of liability in these Terms shall limit our liability towards consumers and other customers to the greatest extent that is permitted under current Swedish legislation.

In order not to lose its right to reimbursement as stated above, the User shall make a claim to us within two (2) weeks from the date when the damage is discovered or should have been discovered.

15. Grounds for exemption

The Parties, including any Third-Party engaged by Profit Media AB to perform parts of our contractual obligations or legal obligations, are released from liability to the other Party if the fulfillment of contractual obligations is hindered due to a situation of force majeure event, such as, but not limited to: epidemic, pandemic, government decision, strike, fire, war, mobilization, natural disasters or other circumstances beyond the Party's control and the consequences of which the Party could not reasonably have avoided or overcome. When the obstacle ceases, the obligation shall be fulfilled in an agreed manner, if possible.

16. Changes & Updates

We reserve all rights to change, update, cancel or remove any content, User and/or material on and related to our Services or any Third-Party services at any time without any prior notice. This applies even if such changes involve a changed user experience.

We reserve all rights to change, update or remove any parts of our Terms and policies at any time without any prior notice. The Terms in force at any given time are published in the Service and on the Website. The User is responsible for keeping up to date on the applicable Terms.

In using our Services, you agree to not hold us liable for any changes or cancellations affecting you or our Services.  

If we however decide to change or cancel any Services while you still have an active User Account and have already paid for future Services or a continual subscription, we will either give you a refund on the outstanding balance or do our best to provide you with alternative services.

17. Notices

You may receive notices and information from us via: 

• Banners or pop-ups on our Service, account or anywhere else on the Service,
• E-mail, SMS and chat messages,
• Physical mails to addresses that you have signed up to receive notices. 

You agree that we provide information and documents regarding the Service through e-mail, SMS or other form of electronic communication to the contact information provided to us by you.

If we do not receive any answer from you within the following 24 hours, we will consider that you’re either satisfied or do not need our answer any longer.

18. Relationship

By using our Services, you agree that you and Profit Media AB do not form any type of partnership, joint venture or franchisor-franchisee relationship. 

19. Assignment

We may assign our rights and obligations stated in these Terms to vendors, Third-Parties or affiliates, and we might do so without prior notice and without your consent. Your rights stated are limited to you and may not be transferred without our prior written consent. 

20. Severability & Waivers

If any provision of these Terms were found to be invalid by the Swedish National Board for Consumer Disputes (Allmänna Reklamationsnämnden, “ARN”), a Swedish General Court or arbitration, it shall not affect the validity or interpretation of the other provisions. Instead, such terms that are deemed invalid will remain separate as for their respective paragraphs or sections and will not affect the other parts of the Terms, and if possible, a new provision should be formulated by us in the light of and the purpose of the invalid provision.

21. Interpretation

This document is formally written in English and may be translated into other languages. If any version will conflict or seem inapplicable, the English version shall prevail.

22. Choice of law and dispute resolution

The Terms shall be interpreted in accordance with Swedish law.

Disputes that arise between us and a consumer should primarily try to be resolved internally. Consumers have the right to contact the National Board for Consumer Disputes (ARN, www.arn.se, postal address: Allmänna Reklamationsnämnden Box 174, 101 23 Stockholm), which offers an alternative dispute resolution in consumer disputes. In addition, consumers can file complaints online through the European Commission's Online Dispute Resolution Platform (EU ODR) through the following link: ec.europa.eu/consumers/odr. 

If a dispute between us and a consumer cannot be resolved through any alternative dispute resolution method, the dispute can be tried and finally decided by a general court in Sweden, unless otherwise follows from mandatory legislation.

Disputes between us and an entity/copany/organisation or other non-consumer, shall be tried and finally decided by a general court in Sweden, Göteborg.

23. User Service Contact

If you wish to contact us - please use the following contact information below.

Support: https://www.profitbuilder.cloud/support

Email: hello@profitbuilder.cloud